Terms and Conditions

These Terms and Conditions apply to all work provided by AMANDA ORTLEPP COPYWRITING ABN 15 853 396 604.

DEFINITIONS
“You” is the client, its employees and agents.
“We”, “Us” and “Our” is AMANDA ORTLEPP COPYWRITING, its employees and agents.

  1. QUOTES
    1.1. Quotes are valid for 30 days from submission date.
    1.2. Quotes include research, copywriting, editing and two rounds of revisions unless otherwise specified.
    1.3. Any additional revisions will be charged at an hourly rate of $150 + GST.
    1.4. You have maximum of 14 days to respond with revisions from submission of the first draft, after which time the project will be closed.
    1.5. The quote includes regular client liaison by email, phone, or video conferencing. Face-to-face meetings, including travel time, will be charged at an hourly rate of $150 + GST.
    1.6. The quote doesn’t include liaison or expenses with other agents such as graphic designers or web developers unless specifically stated.
    1.7. The quote is based on information provided by the client within the project brief. Any missing or inaccurate information that changes the scope of the project in any way renders the quote invalid.
    1.8. Acceptance of the quote must be provided in writing via email. Verbal confirmation by phone or in person will not be accepted.
    1.9. In the absence of written acceptance, payment of the deposit invoice assumes approval of the quote provided by AMANDA ORTLEPP COPYWRITING.
  2. PAYMENT
    2.1. A non-refundable deposit of 50% of the total amount quoted is required on approval of quote, before work can begin.
    2.2. Where the amount is less than $500 + GST, the full amount is required on approval of quote before work can begin.
    2.3. For ongoing services, you will be invoiced at the end of the month for work completed that month.
    2.4. If your project is urgent and requires a first-draft turnaround of less than two working days, a surcharge of 25% may apply.
    2.5. The final invoice will be issued 14 days after we send the first full draft to you or when final sign off is given (whichever occurs first).
    2.6. Payment terms are 7 days from the date on your invoice, unless we agree on a different payment term.
    2.7. Payment is required by direct deposit in Australian dollars.
    2.8. The suspension of any work for a period of 30 days, for any reason whatsoever, will require payment in full for the time spent and work completed to date.
    2.9. We reserve the right to charge you interest on overdue accounts at a rate of 10% for the first 21 days overdue and 20% thereafter.
    2.10. If we engage a third-party organisation to recover your debt, you are responsible for paying the additional costs involved, including any legal expenses.
    2.11. Any third-party fees will be itemised separately on the invoice and charged in addition to the quoted fee.
  3. CHANGES IN SCOPE
    3.1. Any modifications to the original project brief during execution will render the quote invalid and additional fees may apply.
    3.2. Unless otherwise agree, a new quote will need to be approved, and the revised deposit paid, before work can restart.
  4. COMMUNICATION AND APPROVAL
    4.1. You are asked to nominate one primary contact for all revisions and contact throughout the project.
    4.2. If you do not communicate with us for 30 days, the project will be deemed closed and any final amount owing will be billed.
  5. CONFIDENTIALITY
    5.1. If we have signed a separate confidentiality agreement or Non-Disclosure Agreement with you, that agreement takes precedence.
    5.2. We will not disclose any information that you indicate is confidential.
    5.3. You agree not to disclose any information about our pricing structure or project documents.
    5.4. We reserve the right to refer to your projects and your business name, and to use your logo and content, for promotional or educational purposes, unless we have signed a Non-Disclosure Agreement precluding this.
  6. TERMINATION
    6.1. You may terminate the job at any time via email. If you terminate the job, we will invoice for the time spent and work completed to date.
    6.2. We are entitled to suspend or terminate the project and retain or withhold any information in relation to the project if an invoice remains due and unpaid.
  7. COPYRIGHT
    7.1. You gain full copyright and intellectual property rights for any work delivered by us when you complete the final payment.
    7.2. Until final payment is received, we retain the intellectual property rights for all work delivered.
  8. CLAIMS AND LIABILITIES
    8.1. We are not liable in any way for any direct, indirect, incidental, special, or consequential losses or damages resulting from use of services including but not limited to: loss of data and other intangibles; costs or damages resulting from or related to any services purchased or obtained, or resulting from unauthorised access to, or alteration of your transmissions or data.
    8.2. You agree to indemnify and to hold us harmless against any and all claims, costs, and expenses, including solicitors’ fees, due to materials included in any work undertaken at your request.
    8.3. All materials provided by you are assumed to be legal and accurate.
    8.4. You are responsible for checking the factual accuracy of the content for this project.
    8.5. We work hard to ensure our work is free from errors, but we don’t offer an error-free guarantee. You are responsible for final approval.
    8.6. We take no responsibility for the material and how it is used once you have approved the final draft.
    8.7. If you wish to make a claim about incorrect performance or breach of these Terms and Conditions, you must send it to us in writing within 30 days of delivery.
    8.8. Any imposed liability shall be limited to resupply of information or services.
  9. ENTIRE AGREEMENT
    These Terms and Conditions constitute the entire agreement and understanding of the parties, and they supersede any previous agreement between the parties. A waiver of a breach of any of the provisions of this Agreement shall not be construed as a continuing waiver of other breaches of the same or other provisions. These Terms and Conditions shall be governed by Australian law, and the parties hereby agree to submit themselves to the exclusive jurisdiction of Australian Courts. Any changes to this agreement must be agreed to in writing by both the client and AMANDA ORTLEPP COPYWRITING.

Last updated 9 April 2021